There are a small number of people in eligible cohorts who are yet to receive their letter. This has happened for a variety of reasons, including the date they were added to a cohort, recent temporary residency, or a simple lost letter. As you know appointment letters for COVID-19 vaccination in Fife are issued using the National Scheduling Tool and a system has been put in place to ensure that people within these groups are not missed.
Anyone within these categories who has not received a letter, or who has lost their letter, can arrange an appointment by providing some details at this link: https://invitations.vacs.nhs.scot/
It will take a few days for the team to review these and issue letters
Changes within NHS Fife
We continue to use the on-line system. Patient feedback to date has been very positive; a few teething problems initially, which we have hopefully addressed and dealt with. If you are having any problems using the system please contact the practice where the reception team will be more than happy to assist.
Please see below the pertinent passage from the Scottish Government website regarding the wearing of Face masks:
"You must wear a face covering when using public transport in order to prevent the transmission of the virus. For children under 5 years of age or those with particular health conditions who cannot put on, wear or remove a face covering because of any physical or mental illness or impairment or disability or without severe distress an exemption applies. There is no requirement to obtain evidence in the form of a letter from a doctor or government that you are exempt. If you have a condition which means you cannot wear a face covering you need only advise if asked that you cannot wear a face covering because you are exempt for one of the reasons listed above.”
Please click on the following link to find updated information regarding the change to community service services as a result of coronavirus.
The practice remains open for essential primary care problems, but all non essential appointments have been suspended.
All patients will still have access to the care they require and we appreciate your patience and understanding at this time.
Please do not come to the practice without a prior agreed appointment.
Please do not telephone the practice regarding COVID19.
If you have a new cough, fever, or breathlessness you need to contact NHS24 and telephone 111 to speak to the dedicated National helpline.
DO NOT TELEPHONE THE PRACTICE ABOUT COVID19 CONCERNS OR SYMPTOMS
Current guidance is to continue to order your medication in your normal way. Do not order before you are due to, and please do not ask for a double amount as we are unable to action these requests. If you need to collect prescriptions from the surgery please observe the signs and information in the practice, It is there to protect you and the staff.
Thank you for your understanding during this difficult time.
FIXED PUBLIC HOLIDAYS:
Please note the Practice will be CLOSED on the following dates.
Friday 25th December 2020
Monday 28th December 2020
Friday 1st January 2021
Monday 4th January 2021
Friday 2nd April 2021
Monday 5th April 2021
Monday 4th October 2021
Monday 27th December 2021
Tuesday 28th December2021
Monday 3rd January 2022
Tuesday 4th January 2022
The way we deal with repeat prescription requests has changed
AS OF MONDAY 30th September 2019 we are only able to send Repeat Prescriptions to;
- Rowland’s in Newport
- Rowlands in Tayport
- Leuchars Pharmacy
- Lomond Pharmacy
Patients will still be able to collect their paper prescription from the surgery, and take to a pharmacy of their choice; but the following pharmacies will no longer be collecting from the practice:
- Rowland’s (Tayport)
- Rowland’s (Cupar)
- Lloyds (Cupar)
- Boots (St Andrews)
- Morrison’s (St Andrews.)
This is to improve patient safety and reduce repeat prescription errors.
Avoiding Drug Wastage
Access Therapies Fife provides information to help you to deal with mental health problems and to access a range of local services
Access Therapies Fife is part of Fife’s Health and Social Care Partnership’s Psychology Service