Appointments

PLEASE NOTE THIS SERVICE IS AVAILABLE MONDAY TO FRIDAY 07.00 - 22.00 ONLY.

If you require medical assistance out-with this period you should contact the Out of Hours Service on 111

Patients should complete and submit an E-CONSULT forms if requesting an appointment, advice, results etc . This form can be accessed below by clicking on the "GET STARTED" box.

Note: If you cannot find the exact 'problem', click on the 'All problems A - Z, and choose "Request other advice" and follow the prompts.

Surgery clinics are run by appointment only. Our Practice policy is to see patients within a timely fashion of request, and we will make a determined effort to uphold this policy whenever possible.

Urgent Appointments

If you feel your condition is urgent, please telephone the practice and we will ensure that all those who are unwell or need to be seen urgently can be seen on the day. Please tell us as early as possible if you feel you have a condition that needs seen on the day. A doctor may speak to you by phone to help clarify the problem.

Chaperones

It is Practice policy to offer a chaperone for intimate examinations. If you anticipate you may require one then please let the receptionist know so that this can be arranged for you.

Telephone Advice

We have a system where you can book a telephone ‘advice slot’, with either a GP or nurse as appropriate. They will usually call you back to discuss your problem within an allotted time. Please ensure you let the receptionist know what it is in connection with and confirm your telephone number, (landline or mobile number)

Answer Phones/Messaging Service

Please ensure you give us your consent if you wish us to leave a message for you to contact the surgery. Also you must update us of any change in phone numbers – especially mobiles. 

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.